Privacy Policy
How we protect and use your personal information
Last updated: June 15, 2023
1. Introduction
At NeuroProfile, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
By accessing or using NeuroProfile, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and contact information (email address)
- Demographic information (age, gender, occupation - optional)
- Assessment responses and results
- Payment information (processed by secure third-party processors)
Technical Information
We automatically collect certain information when you visit our website or use our app:
- IP address and browser type
- Device information and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process your assessment and generate your neuro-profile
- Communicate with you about updates, security alerts, and support messages
- Personalize your experience and provide content recommendations
- Conduct research and analysis to improve our assessment methodology
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our terms of service
4. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication procedures
- Secure server infrastructure with regular backups
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
Assessment data and results are retained until you request deletion of your account. You can request deletion of your account and associated data at any time by contacting us at privacy@neuroprofile.com.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Restriction: Request limitation of how we use your information
- Data Portability: Request transfer of your data to another service
- Objection: Object to certain uses of your information
To exercise any of these rights, please contact us at privacy@neuroprofile.com.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@neuroprofile.com
- By mail: NeuroProfile, 123 Neuroscience Way, San Francisco, CA 94107, United States